Privacy Policy

Last updated: July 2026

District of Columbia Pest Control ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our pest control services, or communicate with us in the District of Columbia. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We collect information that you provide directly to us when you request pest control services, schedule inspections, or contact us for support. This may include your name, residential or commercial address in Washington, D.C., phone number, email address, payment information, and details about your pest control needs such as property type, infestation concerns, and preferred service dates.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This technical information helps us maintain and improve our online services for District of Columbia residents and businesses.

If you communicate with us via phone, email, or our online contact forms, we may retain records of those communications to provide better customer service and address your pest control inquiries effectively.

How We Use Your Information

We use the information we collect to deliver, maintain, and improve our pest control services throughout the District of Columbia. Specifically, we use your information to schedule and perform pest inspections, treatments, and follow-up services at your property; process payments and send invoices; communicate with you about appointments, service updates, and promotional offers; respond to your questions and concerns; and comply with applicable laws and regulations governing pest control operations in Washington, D.C.

We may also use aggregated and anonymized data for analytical purposes to understand service demand patterns across different D.C. neighborhoods, optimize our routing and scheduling, and enhance our service offerings.

Data Sharing

We share your personal information only in limited circumstances necessary to operate our business and provide pest control services. We may share information with our licensed technicians and service partners who require access to perform work at your property. We may disclose information to comply with legal obligations, respond to lawful requests from public authorities, or protect our rights, privacy, safety, or property.

We require all parties with whom we share information to maintain appropriate confidentiality and security measures. We do not share your information with unrelated third parties for their own marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records and billing information are typically retained for seven years to comply with District of Columbia business and tax regulations. You may request deletion of your personal information, subject to our legal obligations to maintain certain records.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device that help us remember your preferences and recognize returning visitors.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. You can control cookies through your browser settings, though disabling cookies may affect certain functionality of our website.

We do not use cookies to collect personally identifiable information without your consent, and we do not track your online activities across third-party websites over time.

Third-Party Services

We may engage reputable third-party service providers to perform functions on our behalf, such as payment processing, website hosting, email delivery, and customer relationship management. These providers have access to personal information needed to perform their functions but are contractually obligated not to use it for other purposes.

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing any personal information.

We do not sell, rent, or trade your personal information to third parties for monetary consideration or other valuable consideration. Your information is used solely to provide and improve our pest control services in the District of Columbia.

Your Rights and Choices

District of Columbia residents may have certain rights regarding their personal information, including the right to access, correct, or delete personal data we maintain about you. To exercise these rights, please contact us using the information provided below. We will respond to verifiable requests in accordance with applicable laws.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will post the revised policy on our website with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

District of Columbia Pest Control
Phone: (888) 239-7622
Service Area: Washington, D.C. and surrounding metropolitan area

We are committed to addressing your privacy concerns promptly and transparently.